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Client's Charter

Implementation Period

Client's Charter

1 Day

To process the approval and issuance of non-risky business licence within 1 day.

69 Days

To process Building Plan Application within 69 days.

57 Days

To process Infrastructure Plan and Earthworks Application within 57 days.

57 Days

To process Planning Permission Plan Application within 57 days.

14 Days

To process payments to suppliers/contractors through local orders within 14 days.

10 Minutes

To process compound payment application within 10 minutes.

3 Months

To manage mandatory retirement pension affairs within 3 months.

21 Days

To process housing loan applications to the Malaysian Treasury within 21 days from the date the completed application is received.

3 Working days

To issue Public Complaints Acknowledgement of Receipt within 3 working days.

1 Bulan

To approve permit issuance for temporary buildings within 1 month from payment date.

14 Days

To ensure legal prosecution and legal cases for the Raub District Council are filed in court within 14 working days from the date the prosecution permission is acquired from the Public Prosecutor.

14 Days

To review the Landscape Plan for development projects of the Raub District Council within 14 days

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